Counterfeit Information

HOW TO JOIN OUR FIGHT AGAINST COUNTERFEIT PRODUCTS

At Wigs by Haircreations, we are dedicated to help protecting the Raquel Welch and Ellen Wille brand (Ellen Wille the HAIR COMPANY GmbH) and you as our valued clients from counterfeit/fake sellers... but we need your help!

If you see a suspicious website selling what appears to be Raquel Welch or Ellen Wille wig products please let us know by contacting us at info@wigs.co.nz and we will work with Ellen Wille to take the necessary steps to take legal action to have these websites shut down or delisting the products.

Most importantly please do not purchase from these websites, the products are not authorised by Raquel Welch and Ellen Wille and are often counterfeit products (which means poor quality, damaged and copies of our beautiful wigs). In addition, some of these sites will take your money and may not deliver your order. These websites illegally use copyright protected images and photos from Raquel Welch and Ellen Wille companies. 

Together we can remove these illegal websites and ensure that none of our clients are misled into purchasing counterfeit products or victims of a scam.

OUR ANTI-COUNTERFEIT PROGRAM

Raquel Welch and Ellen Wille are market leading global brands and given their success have inevitably attracted the attention of criminal elements seeking to profit through the production of counterfeit products. Raquel Welch and  Ellen Wille are currently investing heavily in brand protection actions.

We have to date identified numerous websites selling counterfeit goods and action is being taken against all of these sites.

We have a zero tolerance approach to counterfeiting. We love our brand and we want to protect our loyal customers against the influx of cheap imitations to the market. We also work with our counterpart in Australia Elly-K.com.au. Should you encounter any suspicious activity in relation to Raquel Welch and Ellen Wille brands please e-mail us at info@wigs.co.nz and we will be only too pleased to hear from you and to take action.