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Private policy is important. We have put together the following privacy statement in order to demonstrate our firm commitment to provide privacy. This document will display our policies that we have put in place to protect customers.

Use of Your Information

We do not sell or rent your personal information to third parties. We will only release account and other personal information if we believe release is appropriate to comply with law; facilitate court proceedings; enforce or apply our terms and conditions; or protect the rights, property, or our safety, our users, or others. 

Our Communication

As a condition of creating an account with us, you consent us to sending you Administrative Emails and Promotional Emails. In this document: ‘Administrative Emails’ involve details of account activity and purchases you have made. ‘Promotional Emails’ consist of product information, new offers and information about elly-k.com.au. You may choose to opt-out of receiving Promotional Emails anytime by simply clicking the unsubscribe button on our emails.

Emailing

We provide tools on this website to tell a friend about products, and send out wish lists. These tools must not be misused in any way to send spam or other content which would violate our privacy policy or Terms and Conditions. We do not permanently store, sell, or rent these email messages or the email addresses.

Third Party Advertising

Third party vendors, including Google, show our ads on sites on the internet. Third party vendors, including Google, use cookies to serve ads to you based on your prior visits to our website. You may opt out of Google’s use of cookies by visiting the Google advertising opt-out page http://www.google.com/privacy_ads.html.

Updating Your Personal Information

We provide you with ways in which you can alter your personal data, including changing your email address, password, phone number, etc.

Delivery Address Details

We enable you to save one delivery address which we will store against your profile. When you buy an item you have the option of entering a new delivery address which must be your own.

Credit Card Security

Your credit card details do not get processed or transmitted through or via elly-k.com.au website; all transactions are processed through a secure payment service provider. We use Direct Payment Solutions (DPS) to provide this service. DPS hosts and manages the payment page. All transaction sessions are stored and processed in encrypted strings. However, we will not be responsible for any damages, consequential losses (whether direct or indirect) suffered by a customer whose credit card is fraudulently used or is used in an unauthorised manner as a result of using this website. View DPS privacy policy here.

Cookies

Cookies are small pieces of information that are stored in a browser-related file on your computer’s hard drive when you use our Web site. We use cookies to improve the user experience such as keeping track of recently viewed items. Cookies are widely used on most major Web sites. No personally identifiable information is tracked or kept. Updates to our information practices From time to time, we make changes to our information practices or alter the functionality of our Web site. We always update this statement accordingly, so we encourage you to periodically review this page for the latest information on privacy practices at elly-k.com.au If you have any questions about our privacy policies or any other matter, please contact us at hello@elly-k.com.au.

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